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Communication and transfer with the friendly landlord Kris went smoothly. Explanation was very good, both verbally and on paper (extensive user manual is included). Even when there were questions during the trip (we are not yet experienced motorhome travelers), Kris always responded very quickly. The Bürstner camper van was brand new and therefore spotless. We drove the Romantic Road in southern Germany and also drove into the Austrian Alps and that was a very nice trip in which we enjoyed ourselves very much in this comfortable camper van. Handling after return went smoothly and quickly. Within a few hours after returning, a message from Goboony that the deposit will be refunded. All in all a top experience with Goboony and landlord Kris!!