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Good experience overall thanks to the beautiful Scottish landscapes. Be careful though if you choose Lucille. Indeed this van is starting to show signs of weakness such as an engine that is difficult to start, a loud metallic noise at the level of a wheel when turning or a door handle that remains out, causing it to open at the first turn if you have not noticed. In short, I do not recommend this van for a first experience. OWNER'S RESPONSE Hervé and his partner ignored the instructions when they handed over the van, which required several reminders. Although they had access to both electronic and paper instructions, it appears that they did not consult either. Lucille, the van, is a 2006 model that had its engine replaced in 2017 and is known to be temperamental in the morning. I demonstrated the starting process and explained this issue when they handed over the vehicle. Herve reported the engine dead and no oil the first morning, struggling to get his camera to work to take a picture of the dipstick. The van had its oil checked before departure and it started fine after following the procedure outlined. No metallic noise issues were noted, which is consistent with subsequent hires. I explicitly advised Hervé and his partner not to pull hard on the handles because of the age of the van, stressing the importance of doing a double check before setting off. I prioritize the safety of my clients and meticulously inspect all aspects of the van before each rental, including tires, pressure, fluids and lights.
Hervé