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This was the 2nd time, but there won't be a 3rd. We are a young family with a lot of camping experience. After the hail storm in Italy in 2023, we sold our caravan. At Easter last year we found this beautiful mobile home on goboony and rented it for a few days so that we could go camping with our family. It was brand new, clean, the beds were neatly made, bath and kitchen towels were provided, and even the coffee. The contact with Kim also went smoothly. So worth repeating. We had booked it again for New Year. But this time it went completely differently. I had a question about picking up the mobile home, this was not answered. 6 messages, 3 telephone calls and 4 days later suddenly an answer. When we picked up the mobile home was not very clean, mold in the fridge, dog hair under the pillows, there were no sheets, no duvets, no bath or kitchen towels. I thought it was a shame, because that is stated in the description. When we arrived at the sea we had problems with the water, we could not find a tap and the water ran away. No problem, I'll call the owners, they'll be able to help us. Didn't pick up, didn't send back. ZERO accessibility. This really can't be! After our week's holiday we still hadn't had an answer or phone call. When returning the mobile home it was the partner who helped us further. So I said that this wasn't possible, that they always have to be available when people were away with their mobile home. And also that I thought it was a shame that there were no sheets and towels this time. He was going to pass all this on to his wife and she was going to call me to arrange this. To this day we still haven't heard anything. Very unfortunate. So for us this was the last time. January 2025