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Unfortunately, we had a very bad experience with this rental company. When we picked up the camper, it was in very bad condition. Think of broken roller blinds, fluids that were not replenished and dirty dishes. What was worse: when driving away, the warning lights of the airbags and brake pads were on. According to the intermediary Schinkel, this had no meaning and everything had simply been checked. However, we drove around with our family through the mountains for 5 weeks with a bad feeling, because of continuously burning warning lights (have the brake pads replaced, airbags not working). You don't want to go on holiday like that. To make matters worse, when we drove back to Schinkel to report that the warning lights were on, we were told that we shouldn't make a fuss about every detail. In addition to the above annoying and stressful start to the holiday, this camper turned out to have no air conditioning in the living area, which had been stated in advance, no oven and no solar panel (and that while we paid the price for a camper with air conditioning in the living area, oven and solar panel!). The worst thing we find is that when we complained about this, we received no response. The intermediary, Schinkel, says that they will submit our complaint to the landlord (who we cannot speak to) and that they have asked GoBoony for advice on what to do with our complaint. After waiting 6.5 weeks and sending several emails asking when we can expect a response, we are told that we should contact GoBoony ourselves. However, GoBoony refers us back, because they say that we should file a complaint directly with the landlord ourselves. Furthermore, they cannot indicate within what period they will give advice. We are extremely disappointed that our dream trip was partly ruined by the way the landlords acted. Especially because we are constantly being referred from pillar to post, instead of looking for a fair solution. we would not recommend anyone to do business with this landlord or intermediary.
Jacob