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Unfortunately, our first Goboony experience was very negative. It was not easy to communicate with Christophe, we had difficulty getting hold of him. Once this was successful, we communicated our arrival time - both by telephone and in writing. We explained that we could not give our exact arrival time except for fifteen minutes because we had come from very far away. On the way to the camper we sent a message, this was not to the liking of Christophe who claimed that we were "too late" and roughly closed the phone! We had to come back 3 hours later. We were completely in shock and had to tour around with our children for 3 hours - this obviously ruined our travel plans and the atmosphere was really ruined. When we were "allowed" to come back and we indicated that we would be there 20 minutes later, he was already gone and made us wait again! As a result, we were unable to reach our destination on time that first evening. The car itself is ok, there is mold in the mattress above, the back seat moves very stiffly and after 150 km we received a message that there was a problem with the tire pressure - something that we were not able to solve after re-inflating. Camping with a California Ocean is a great experience, but there are many providers, so it is best to rent from a nicer person. Christophe has 2 cars that he rents out - this is a revenue model for him which is completely okay, but if you neither have the time nor communication skills, it is better to leave this kind of business model to others.
Response from Christophe
Beste Lies,
jammer dat u zelf niet bij de grondig uitleg aanwezig was, maar koppig als een kleuter in het voertuig bent blijven zitten.
Daarnaast heb ik ook moeten opmerken dat respect voor een ander zijn materiaal totaal zoek was.
Zal waarschijnlijk ook de reden zijn waarom afspraken maken met jullie type volk gewoon onmogelijk is. Misschien de volgende keer zelf een voertuig aankopen en verhuren. Zal u begrijpen dat respect op deze manier van 2 kanten moet komen.
Verder triestig dat u ruim 3 weken na aflevering uw gal moet spuwen.
Waarschijnlijk slechte dag gehad of ondertussen gescheiden van uw man?