Spike – RollerTeam Zefiro 696 Manual 2023 luxury 4 berth motorhome. Known as Spike

The motor home was perfectly clean and drove beautifully. It was very comfortable and fully equipped. It was ideal for our long road trip from Cornwall to Scotland and back. May 2024

The camper was just perfect!! Clean, functional,warm at night and very comfy sleeping quarters!! I have highly recommended it to everyone I know!! Fantastic! July 2022

Russell couldn't have been more helpful, pristine camper, easy to drive, very comfy. July 2022

We rented Bruce for a week from Russel and the experience was amazing. The motorhome was the best, great quality with everything you could of needed. Russel goes above and beyond to ensure you are prepared for your holiday. The handover videos provided are great and on the day of collection nothing was too much. We will 100% be renting again. Russel and his wife are helpful and friendly, and any help needed during the trip they were always just a phonecard away. We wouldn't go anywhere else and can't wait to take Bruce or one of the other amazing motorhomes they have out again. August 2022

The Motorhome ‘Spike’ was a fantastic way to travel. Spacious for the 4 of us and was surprised how hot and powerful the shower was. The spare bed that drops from ceiling was big enough for two medium sized people and great that it went up into the roof out the way when we didn’t need it. Great Motorhome and owners really friendly and down to earth. Thank you! September 2020

If you decide to use hi de hi then just keep your eyes open and be careful. You may get charged for things that aren’t your fault and in our case, Russell waited many weeks before letting us know (I can only presume he hoped we’d write a good review first? Who knows? This was the first time I have rented a motor home and I was very excited about it. Goboony made it all seem very easy. Russell’s motor homes appealed because they looked shiny and new so made us want to ‘push the boat out’ and spend a bit more. He was more expensive than the others so we naively assumed that would mean ‘better’. Russell’s smiling face and quick friendly response to messages made me feel we had made the right choice. It wasn’t until I met him that reality started to materialise and I felt I had been duped by a salesman. He didn’t seem keen to see me and proceeded to walk me around a motor home that had lots of body work damage. I felt like a teen about to hire something I was about to abuse (I’m 41 and not remotely interested in that sort of thing). He made comments along the lines of “that’s another bit of damage there but it won’t matter to you”. I was keen to get on and go on holiday so I agreed but felt a bit disappointed and to be fair a little insulted to be told it wouldn’t matter but let it go. After all it was only cosmetic but we had paid significantly more for a shiny vehicle. Whilst away we had a head rest come clean off during driving which nearly hit my 5 year old daughter (it had clearly been poorly repaired as we were able to hand screw it back on without it feeling secure and it came off again. We considered calling Russell but were on holiday and thought we just wanted to get on and enjoy ourselves. Also, what could he do from a hundred miles away anyway? This alone nearly ruined our holiday and had it hurt my only daughter in any way, things would be very very different indeed. The bathroom door handle came off as well (neither my wife nor myself are heavy handed people) we are in fact the sort of people who take care of other peoples property as particularly in my case I hate it when people don’t respect my things so am mindful of giving the respect I expect in return. We took a photo of this one as it seemed by this stage things were falling apart a bit too much. Next day I was opening the trap in the toilet to the cassette and off comes the plastic handle! I showed my wife in disbelief and low and behold it had clearly been glued back on before. We laughed a nervous laugh and to be fair felt a bit cross as it seemed we had paid over £1000 for 3 days that wasn’t really acceptable. Our friends next to us paid much less for an older home that was just as nice and didn’t fall apart. Again though, our thoughts were “if he doesn’t try to charge us for this we’ll say fair enough and put it down to experience. As it turns out he has chosen to charge us so I find myself writing this review. Shame. I wrote to Russell when I realised he was keeping £114 of our deposit for a tiny plastic handle and he said “don’t worry I’m only charging for the cost of replacing the handle”. Sorry but am I supposed to be grateful for that? Oh so you’re not charging more then? Thanks so much! The photo we’d taken of this handle my wife deleted as so much time had gone by unfortunately so we didn’t have the much needed evidence! Basically the overall experience was hugely disappointing. We won’t be using them again and anyone who asks will get my honest story. Personally if it was my business I’d want people to feel valued over wanting to charge £114 and hope they’d come back. Especially when it wasn’t caused by us and we were given a tired looking motor home which wasn’t as advertised. Tight and short sighted sum it up unfortunately. I wish him all the best as he’s just another person trying to make a living but hopefully he realises he needs to be more careful inspecting things and passing costs onto innocent parties. Sorry Russell I would rather have given a 5 star review but things didn’t live up to expectation or cost and I know no matter how much we argue via message, we did not cause that damage and you did give us a motor home with a head rest that was so loose it flew off and nearly hit my daughter. Not good enough. One of the front tyres was illegal as well. October 2022

We rented spike for our home for a week. Every single thing was perfect inside and out. Russell was very helpful and on hand for any questions, although we didn't have any as he sent great links on how to 'work' everything. Looking forward to the opening of the new campsite and touring Cornwall again next year September 2022

Excellent service from Russell. Great motorhome and great holiday. Nothing was too much trouble. Happy to recommend. October 2021

Hired a F70 Tribute F70 for two weeks. Right from the start there was very good level of communication with Russell, the whole booking process was smooth and clear. The Motorhome was new this year, clean and well equipped for our needs. At the time of collection we were given a very good explanation of the Motorhome features and domestic systems, photos taken to record some minor external marks. Returning the Motorhome at the end of hire was efficient. We enjoyed the whole experience and would not hesitate to hire from Russel again October 2021

Russell was great! and very accommodating, great communication, nothing was to much trouble! Enjoyed my trip, and will be back! Regards, Brad September 2020

Absolutely faultless , Russell was brilliant, cannot fault him from start to finish , nothing was to much trouble, went through everything regarding the motor home, his advice was spot on. The motor home was exceptionally clean a pleasure to drive and far exceeded my expectations, overall 12 out of 10, have already decided we will be back next year September 2020

As a family of four with two teenagers, we all really enjoyed this first time experience. Rachel the owners was brilliant at explaining how everything worked and we were on the road in no time. The vehicle was almost new, really spacious and well equipped. Surprisingly the beds were really comfortable which I hadn’t expected. We all slept well! As we were traveling from overseas we took advantage of the owners linen hire which consisted of good quality towels at a reasonable price. The sheets and pillowcases were of nice quality also and were freshly laundered. All in all a great experience! I highly recommend! A great way to see Cornwall. October 2019

A fantastic week in Gladys. Excellent service from Russell and Rachel from Hi De Hi and they couldn’t have done anything more. Every camper seemed to be excellently equipped and we’ll definitely be returning. Recommend to all! Rohan and Gemma. August 2018