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I went to Luxembourg with my daughter for three nights. We had a wonderful time. The bus took us to our destination smoothly. And we enjoyed the pleasant bus ride. Still, it's a mixed bag, and several things didn't go as expected. For example, upon departure, only one of the three gas burners was working. And that was just a tiny flame, as we discovered on the first morning. Also, just before departure, something inside the bus had been silicone-coated, which made sleeping uneasy the first night; it smelled really strong and chemical. The driver's seat couldn't be lowered either; it was just a bit too high for me. I'm 5'6". Fortunately, at the end of the trip we agreed on an amount that reimbursed me for the above-mentioned matters. We had a great trip, just a shame about the less pleasant things we had to discover before leaving and along the way. Open communication is key!!