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To be fair, Jos has a nice, recent camper and communication before and during the trip went smoothly. Unfortunately, a few things went wrong during the trip: on the fifth rental day (of 12), I collapsed through the bed with my 88kg. One of the two support brackets had been missing during a previous repair (...). By constructing a new structure each day with a gas bottle, table, and center section of the bed, we were able to continue our trip. There were also minor inconveniences: the refrigerator started beeping occasionally (once at night), and on a rainy day, a windshield wiper broke. The atmosphere changed when I indicated upon returning the vehicle that I expected compensation for the inconvenience. We had paid €1,676 for 12 days of camping, including the excess waiver. In line with Goboony's own standards, I thought a compensation of approximately 10% of this was reasonable. Jos disagreed, so I filed a dispute with Goboony. Jos claimed to Goboony that the (single) support bar could only have broken because someone had stepped on or jumped on it (...). Anyone who has seen the inside of a campervan knows this is impossible. Furthermore, we had photos of the sloppy repairs from the past. All this (regardless of the outcome of the dispute with Goobony) is reason enough to give one star. Outcome of dispute at Goobony: Goobony states that: Damage to the bed frame is not the landlord's responsibility. As a renter, you agree to the camper's condition upon departure. "Compensation can only be granted if it can be proven in black and white that the defect was already present before departure(...)" For us, this is the second negative experience with Goboony in the past six months, while we previously rented a camper from a professional company four times without any problems. We hereby say goodbye to Goboony. October 2025