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Everything was fine with the reservation, we even got two child seats in the car as agreed! When we picked up the car, I immediately noticed that there was no mattress in the pop-up roof bed and I asked James about it. His answer was that it was always OK for the children! I asked if other renters always took their own bed linen and he said yes, always!? The car also has a sink with a 20l fresh water tank but unfortunately no “grey water” tank - you have to open the sliding door in any weather and stick a hose out! So in English weather it's anything but great. To darken the room, there is a pack of thermal mats with suction cups that you can move back and forth instead of simple curtains! The portable toilet from the vehicle description and the outdoor dining table did not exist in ours either!! Before renting this camper, it wasn't clear to me that I would be getting a bed without a mattress and a camper without bed linen and the everyday things like salt, cleaning sponge, washing-up liquid (we also had coffee and wine with us), which of course you refill when you return it. So my conclusion is - the car is great and the camping conversion is for a maximum of 2 people if you bring everything yourself!! There is only enough space for 2 people to eat at the table!! Next time I'll write several messages to let you know whether this is a practical camper or just a CAR with a bed and a sink!!