Claire Claire

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Rental company and motorhome to avoid: A lot of stress with this very damaged motorhome when taking charge of the vehicle: water leak from the toilet tap, leak from the drinking water tank even when it is 66% full across the floor of the motorhome, electrical failures of the battery with a shrill and continuous sound signal, broken rear bumper, broken mirrors/indicators, one of which was held in place with adhesive tape and wrapped in a plastic bag, the blinds and mosquito nets do not stay in place. The mosquito net on the front door was damaged. And on top of all that, a defective shock absorber that jeopardizes the road holding of the camper van when cornering! On this point too, when we raised the subject with Filip via Whatsapp, the only means of communication available to us, there was no response from him. Filip is doing business with the rental of this campervan. He did not respond to any of my messages between April and a few days before the rental started in August. Furthermore, the owner did not respond to us for over 15 hours after the battery alarm went off in the middle of the afternoon during the rental of the campervan. This is in no way a personal motorhome used by Filip and his family: he confessed to us on the day of the handover that he had never been on holiday with this motorhome. He didn't even know how the various switches on the battery worked. There is no practical or cozy spirit. Rented for 5 or 6 places but in reality one of the beds had a broken slatted base. The seat cushions of the sofas at the table slide constantly and only 4 seats at the table. On the 4th day the batteries were weak despite the bright sun and 4 to 5 hours of driving on the roads. And even though the refrigerator runs on gas instead of photovoltaic panels and therefore goes into fault as soon as the gas tap is closed as is recommended when the camper is in road mode. The refrigerator control buttons are inoperative. The camper van is not at all functional, very noisy: engine noise and outside noise: the soundproofing is very poor and there are many malfunctions: the blinds and mosquito nets do not stay closed, the central locking does not work, the owner advised us to position the electric kettle balanced on the soap dish just under the smoke detector which went off the first time we used the electric kettle. In fact, the kettle's power cord is too short to be plugged into the available sockets. Not enough storage space for clothes and even less for towels to dry. Not to mention the laundry. The kitchen utensils are not practical either: no lid that holds and 6 wooden spoons; the dishes and sheets were dirty, the plastic glasses cracked... No mop or jerrycan for emergency water top-ups... In short: this campsite is in a very deteriorated general condition. The above list of malfunctions is not exhaustive and the owner can only be contacted when he decides. September 2024