Birgitte
Unfortunately, we experienced numerous technical problems with this campervan during our trip through Austria. The engine lost power on difficult mountain passes due to a clogged diesel particulate filter, the rear brakes overheated, a broken handbrake, and the windshield ventilation and air conditioning only working at half capacity. We also had leaks, a refrigerator that didn't run on gas, a low-capacity internal battery, loose screws, stuck locks, and missing screws on the bike rack. The vehicle handover was fine, but the compensation process took a long time, and despite agreements, we only received part of the amount. We hold the owner of the vehicle primarily responsible for this. This also concerns the criticism regarding the handling of the compensation payment. Overall, we are satisfied with the services of the intermediary, Thierry Reus.