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It was our first time renting a campervan through Goboony. Contact with Gale & Sandy was very pleasant. After booking the campervan through the website, we were able to view it beforehand, and we received a very warm welcome. After a cup of coffee and a pleasant chat, we inspected the campervan and were given a brief explanation. Gale then immediately finalized the booking. A week before departure, we received a polite message from Gale informing us that there had been some minor damage to the car. He asked if we were concerned, but it was only paint damage and a missing piece of trim, and not a road hazard. We thought it was nice of him to mention it. When we were picked up at the agreed-upon time and location, we received a very warm welcome. It was just a little awkward filling out the form digitally (I'm sure it will get better the more we do it). The camper was fully equipped and the beds were neatly made (plus a spare set of linens). We took the camper on a short tour, a section of the Eifel region in Germany, via Nancy, France, to Cochem, and back via Meersen, Limburg. We thoroughly enjoyed it, especially because the camper was fully equipped. When returning the items, there was again a welcoming and pleasant atmosphere, and they were open to small tips (e.g. small coffee spoons for glasses wearers or a small outdoor mat). That same evening we received a text message that they had already arranged it. We noticed that Gale&Sandy take great pleasure in making their stay as complete and comfortable as possible for their tenants, ensuring a carefree trip. In short, a score of 8.5+ for Gale & Sandy and the Camper. We will definitely consider renting the Camper from Gale & Sandy again. Kind regards, Mario & Miranda
Mario