H. H.

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We rented this beautiful camper from Denis in September 2025. The owner has outsourced the rental and service to Schinkel, Zwolle. Did we actually get a well-maintained campervan? No, not at all. After much preparation, we wanted a month-long vacation without any problems. We took the campervan despite our better judgment. The campervan's rear tires were at the legal minimum tread. We decided to replace them ourselves. This resulted in a three-day delay and extra costs. Time for cleaning the campervan and repairs. Crack in the windshield, thankfully not further damaged. The loose rear bumper was regularly secured with duct tape during our trip, the license plate holder was replaced, and the power hood was repaired. Blinds were also repaired. I drove around my entire vacation with a message on the display that a major camper service hadn't been performed. I had to keep thinking about whether the brakes would still work while driving. We repaired over 10 defects during our vacation. Was that the end of it? No! In the last week, we discovered that the gas bottle hadn't been connected with a seal. Gas leak! When the diesel-fired hot water heater blew its exhaust fumes into the camper, the power went out, and the alarm went off, even we'd had enough. This risk was too great! We were forced to return three days earlier than planned. Rental price partially compensated for three of the six days lost. Tires reimbursed. The owner never responded to the certified letter. Schinkel Zwolle just waved him off. Made up story? No, you can't make this up! Cathy and Hugo October 2025