Joop
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Very bad experience with this rental company. To keep a very long story short. Malfunctioning brake lights and glow plugs started burning. We were in Spain at that time and from there we wanted to go to Monaco. The owner could not be reached. Goboony could not be reached. Called ANWB and you got a whole list of questions and at the end of the questions we have no coordinates. (You called with a computer) Then we had enough and could not reach anyone, we were close to the French border and decided to drive home, looked on the internet, if the brake light comes on you can still drive 800 km so very quietly home. Called Goboony the next morning, explained the problem and yes, those lights do not burn for nothing. Later I got a message from the owner because I had also sent her a message, and the camper was safe she had the receipts for the repairs and that happens more often with Fiat Ducato that the lights come on it was not necessary to drive home camper was safe, to which I said lights do not come on for nothing. All in all I started a dispute via Goboony, thought that it would be fine but it was quickly decided that I was not entitled to anything despite photos of the faults photos of the mutual conversations with the landlord. People if you are going to rent a camper take a photo of every scratch or damage and of the entire camper all around from top to bottom and also from the inside. Check the operation of the locks up to the fuel cap. With the landlord it was all on good faith. We have learned a very expensive lesson. Expensive holiday with a lot of misery.
Response from Wilma
Jammer dat je het zo schrijft en dat allemaal om je geld terug te krijgen.
De camper was erg schoon.er ging een vroegtijdige controle lampje aan.had de garage erover gebeld.kon geen kwaad.
Toen je vertrok had je t zo erg in je rug dat je na 2 dagen zeuren over een busje lucht verfrisser.
Sloten die ik hier 2x voorgedaan had gedaan en gewoon werkte.
Je had pijn was gefrustreerd en wilde na 2 dagen al naar huis.
T kwam je wel heel goed uit dat er een lampje branden.
Ben overal goed voor verzekerd als je t daar na had laten kijken evt maken was er niks aan de hand geweest.
Maar tje zei al voor je vertrok ik ga me vervelen.houw t geen 14 dagen vol.maar dat je op deze manier 1 week onterecht terug wilt krijgen en mij constant appt en belt valt me zwaar.ja alles v oor geld.heb de camper pas een grote beurt laten geven nieuwe distributieriem nieuwe bougies.veiligheid voorop.heb je de rekeningen laten zien.
Maargoed afgunst is een kwade ziekte.
Hoop dat je eraf komt.had al medelijden met je rug nu nog meer.en dat allemaal over geld.ik heb een hele veilige camper.Vriendelijke Groet W.Bergmans