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We rented this camper for 11 days to explore the Scottish Highlands. This campervan is rented through Easicampers, which we weren't aware of beforehand. Communication was very difficult. We had a few questions and had to email and call several times before reaching someone. The pickup location you're given is also incorrect. The correct location is: 1 Drovers Rd, Edinburgh, Broxburn EH52 5ND The location is quite remote, in an industrial area. The easiest way to get there is via Uber, but expect to pay between $25 and $33 per ride. When we arrived, they couldn't find our booking, so the campervan wasn't ready. Luckily, they were able to sort it out, and we were able to leave an hour later. They did lend us a few things for free, like the chairs, table, and bedding. The camper itself was perfectly fine. A few minor things weren't working or only partially, but that didn't bother us at the time. The campervan drove very well, the stove worked properly, and it heated nicely in the evenings. In short, thanks to the good experience during the road trip itself, I'm giving it 4 stars instead of 3.
Annabel