Andrea
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It's hard to explain how awful this experience was. Mostly because of the owner! Avoid renting from this character.
Response from Jo
you are a scammer however Andrea are you not ! you chose to guarantee the 1000 liability to cover all damage and costs but you returned the van with damage and then walked off .
you pretending to be honest but as it turned out you were not .
you have allot of parking tickets also - all in your name now .