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We initially didn't intend to write a review, but since the landlord did, we'd like to share our experience. We don't expect a brand-new campervan, but we do expect a rental company to properly maintain theirs. When we borrow or rent something, we always handle it with care. When we picked up the campervan, we were immediately told that the bathroom was leaking. The first time we used it, the campervan was completely flooded, both inside and out. We were forced to temporarily repair this ourselves with special tape. Urine was also leaking from the toilet seat, which clearly needed replacing. Some examples of defects we have encountered: The camper was not clean (as mentioned in previous reviews). Both headlights were defective. The oil filler cap was missing. The bathroom was leaking. The taps barely gave any water due to a poorly functioning pump. The filling hose with nipples for refilling water was missing. The cassette leaked urine. The landlord's response to this was: “There's nothing I can do about it.” This is our second year renting through Goboony. Our first experience was with an older campervan, which was very well maintained and everything worked perfectly. We were also issued fines for places we hadn't even been to. Furthermore, there was damage to the roof hatch, which the rental company claimed we had caused. We reported all of this to Goboony, providing supporting evidence, and they fully upheld our claim.
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