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Very good experience. We only saw Zanetti's husband. The explanations before departure were very clear. He picked us up at Gleneagles station on arrival and dropped us off again in Stirling for our departure, it was really kind of him!!! However, we think that the campervan is suitable for 2 adults if we want to be more or less comfortable. Beyond that, it would seem too cramped even with 2 children because we have already condemned 1 of the 2 bunk beds to put our suitcases, there would not have been room elsewhere otherwise. The basket (very full) on our arrival allowed us to spend the first evening. Thank you again, it is a real plus. I recommend this camper van with my eyes closed!!! Thank you again for your kindness Marie and David (France)