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We spent two weeks in Normandy/Brittany. The campervan drove wonderfully, the bed was wonderfully comfortable, but: Ivo couldn't make the transfer on our departure day... Later it turned out that he couldn't have done it on any day because he lives (partly?) in Chile. He had arranged for the owner of the camper storage/garage to do this, but it turned out shortly after that this gentleman was on vacation in Croatia, and a third party took over. Ivo had sent a few helpful videos showing how some things worked. But he also skipped/forgot a few essential things (how the earth leakage circuit breaker works and where it was located, how the extra safety feature on the gas bottle works, and a broken handbrake that required a technician). Anyway, a few more things (the "complete kitchen inventory" included 6 plastic cups from which you had to drink water, milk, coffee, tea, beer, wine, etc.) Not a pleasant first camper experience. Plus point: the camper storage/garage owner has always helped us well - by telephone.
Leon